One Day Training

People Management skills are essential for successful professional development. According to recent research, 75% of long-term job success depends on people management or soft skills. The benefits of having supervisors and team leaders with strong soft skills include better customer service, better team cohesion, team interactions  and increased efficiency.

This workshop will get you started on the basics of team management and set you up for success.  You will learn the most effective way to lead your team to success.

Topics:

     -  Traits of a great boss
     -  Key words to understand for your role
     -  Role clarity and goal setting for staff members
     -  Helping staff grow - delegation
     -  Empathy - listening and communicating
     -  Courage and persistence
     -  Putting it altogether

As a result of attending this half day training participants will:

     -  Set goals with staff members
     -  Follow up on delegated tasks
     -  Create an environment of trust and build on communication skills
     -  Have an action plan to work on

The small print:

Course Fee:  100% payable in advance to secure booking.  Substitute participants will be accepted.  For no-shows or part attendance, no refund will be provided.

Supervisors, team leaders or people who want to be promoted to manager.  No prior knowledge is required.

When:  Tuesday 25th February, 2020, 9.00am-12.00pm
Where:  Hutt Valley Chamber of Commerce, Level 3, 15 Daly Street, Lower Hutt.
Fee:  Members (quote your membership number):  $350.00 (incl GST)  Non-members $360.00 (incl GST)
Included:  All participants receive a workbook and templates to take away.
RSVP:  To enrol send your details to:  carol@onedaytraining.co.nz