Improve your meeting outcomes with effective minute-taking.
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Description
ONLINE WEBINAR
Improve your meeting outcomes with effective minute-taking.
Effective minute-taking will enable your business units to solve many problems and complaints associated with running
meetings. In the hands of a competent minute-taker, the following skills will enable managers and staff to effectively action
efficiently recorded meeting items.
You will also learn advanced styles of minute taking such as colour-coding and suitable methods for minute-taking in
informal, formal and action meeting settings.
Learning Outcomes:
Define facilitation & identify its purpose
Understand the benefits of good facilitation
Master the role & focus of a facilitator
Differentiate between process & content of a group discussion
Learn effective tools for preparing for an effective facilitation session
Master techniques for effective facilitation from Tuckman & Jensen's stages of group development (forming,
storming, norming & performing)
Learn how to help a group reach a consensus and a final solution, by encouraging participation
Practice techniques for dealing with disruptions, dysfunctions & difficult people in a group setting
Define what interventions are, when they are appropriate and learn how to implement them
Who will benefit from taking this workshop?
Administrative staff and assistants
Recording Secretary
Administrative Assistant
Course Content:
Lesson 1: The Role of a Minute Taker
Discuss The Role of a Minute Taker
Explore common problems and solutions in small groups
Lesson 2: The Skills of a Minute Taker
An ability to listen
Critical thinking skills
Good organisation techniques
Lesson 3: Meeting Agreements
Discuss meeting agreements
Three templates to take away and customise
Lesson 4: Minutes Styles
Formal meeting style
Informal meeting style
Action meeting style
Lesson 5: What Do I Record?
Participants will learn what to record during a meeting
Lesson 6: Techniques for Preparing Minutes
Tools for creating minutes
Organisation methods
Techniques for writing drafts
Proofreading tips
Lesson 7: Taking Minutes in an Interactive Meeting
Learn how their role as a minute-taker will be different in
an interactive meeting
Lesson 8: The Minute Book
Participants will learn how to build and maintain a minute
book
Event Information
When: Monday 25th May 2020
Where: Online
Time: 9am-4pm
Fee: $395+GST