Introducing Gold Partner, 360 Logistics

There are ways around these issues

We troubleshoot this problem by trying to get containers up to Tauranga either by rail or road to meet that same sailing that was planned for. We also work with multiple carriers in Wellington so if one isn’t able to arrange urgent delivery, we’ll ring the next one and so on and get it done. This type of solution might cost more, but with the alternative missing the scheduled sailing altogether, that is a far worse outcome.

Keeping our clients informed is key. When a vessel omits Wellington due to congestion at other ports, we will start looking for solutions immediately and keep our client in the loop every step of the way. We let our clients know immediately what’s happened and give options.

The freight industry is such a moving target, with the working environment changing on a weekly basis due to congestion issues worldwide as a result of COVID-19. We are constantly challenging ourselves, asking, “Is there a better or smarter way to do things?”

Is your business in need of a reliable export partner?

We do a lot of work with SMEs. We are currently growing our export market and have capacity for some new relationships. We like to work with like-minded businesses and we welcome new opportunities for people to reach out. Our customers are really important to us. We value long-term working relationships and finding tailormade solutions to meet our client’s freight needs.

People often ask us if we see an end in sight to the current global freight problems

This is going to carry on for a while yet, not just because of the state of the ports of Auckland. This is a result of what’s happening around the world. It’s grim everywhere. We’ll be lucky if we see an end to this during 2021. It’s just too early to say what’s going to happen.

The silver lining is, there is always a way and we don’t take no for an answer, so if you are looking for a reliable partner, get in touch with us today and tell us what you need. We’re sure we can help.