This newly designed course targets how to create business documents in the modern workplace, which takes into account the many forms that modern communication can take, and teaches participants how to best align their message with the appropriate documentation and device.

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Writing proper business-related documents in today's workplace requires a solid understanding of the fundamentals behind how specific documents should be approached, designed and edited.  Written communications in the workplace should be concise, yet thorough and well laid out. 


Technology enabled communications should also be well thought out and designed to get the correct message across, while avoiding any potential misinterpretation


Course Content:


Lesson 1: From Texting to Boardroom Paper

Everyone is a business writer

Universal Principles of Good Writing

Forms and Formats

Common Forms of Business Writing

The Principle of ‘Purpose’



Lesson 2: Who am I writing for?

The Principle of ‘Audience’

LDP Review – communication preferences

Understanding the Audience

Writing for a Global Audience



Lesson 3: The Blank Page

The Principle of ‘Structure’

The Writing Process






Lesson 4: English Still Matters

Texting – a legitimate form of language

Write it Once. Make it Count

English Fundamentals

The ‘plain’ Truth

The Principle of ‘Clarity’



Lesson 5: Writing with Constraints

The Space-Time Continuum

The Principle of ‘Concision’

Word Choice



Lesson 6: Click with Confidence

Wait! The Pressure to Hit ‘Send’

Edit, Edit, Edit

The Principle of ‘Proofing’




Lesson 7: Reflections

Create an Action Plan



Commonly Confused Words


Email Etiquette

Using MS Word Readability Score

Structuring a Business Report

Add Your Own Writing Tips



Additional information

In this course participants will:

Understand Basic Writing Principles

Know Common Forms of Business Communication

Review Personality Types When Communicating

Identify and Understand Your Audience

Understand the Writing Process

Review English Language Fundamentals

How to Write With Clarity

Write Within Workplace Constraints

Choose Most Effective Wording

Use Effective Editing and Proofreading

Create Useful References and Appendices

Understand Email Etiquette

Effective Report Writing

Create an Action Plan

Presented By

Event Information

When:  Monday 16th December, 2019, 9am-12noon
Where:  Level 3, 15 Daly Street, Lower Hutt
Fee:  $395 +GST  (usually $695 +GST)
RSVP:  Click on register word above